FAQs

Welcome to our Frequently Asked Questions (FAQs) section.
Here you will find answers to common queries regarding our products, usage, delivery, confidentiality, and support.
If you have any additional questions that are not listed below, feel free to contact our customer care team — we are here to help and guide you privately & professionally.

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📌 Frequently Asked Questions (Sample Set)

1️⃣ Are your products herbal?

Yes, our products are inspired by herbal wellness concepts and contain herbal-based ingredients. They are designed for general wellbeing support.

2️⃣ Do your products treat any medical disease?

No. Our products are not intended to diagnose, treat, cure, or prevent any disease.
They are categorized as herbal wellness supplements.

3️⃣ How long should I use the product?

Herbal supplements generally require consistent usage.
Duration may vary from person to person depending on lifestyle, body response, and product type.

4️⃣ How should I take the product?

Each product has its own usage instructions and dosage guidelines mentioned on the product page and packaging.
Always follow the recommended dosage.

5️⃣ Is this safe for everyone?

If you have any medical condition, allergies, or are on prescribed medication, please consult a healthcare professional before use.

6️⃣ Is my order confidential and private?

Yes. We respect your privacy.
Your information, order details, and packaging remain completely confidential.

7️⃣ Do you offer Cash on Delivery (COD)?

Yes, COD is available across Pakistan where courier services are operational.

8️⃣ How long does delivery take?

Delivery usually takes 2 – 5 working days depending on your city and courier availability.

9️⃣ Can I return or exchange my order?

Please read our Return & Refund Policy page for complete details.
Certain rules and conditions apply.

🔟 How can I contact customer support?

You can reach us via:
📩 Email: support@irfan.store@gmail.com
📞 WhatsApp: 0305-7285604